Privacy policy
Privacy Policy
- Introduction
1.1 Why a privacy policy and protection of personal data?
Within the framework of its commercial activity, Consulting Convergence & System SA is required to collect and process the personal data of its users (hereinafter the "Users").
Our policy of confidentiality and protection of personal data aims to inform you of all treatments related to the use of your Personal Data for the site www.mangaxcity.com
- in the framework of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR")
1.2 What is personal data?
Any Information that directly or indirectly identifies a natural person constitutes personal data: name, postal or e-mail address, telephone number, customer number or IP address are for example personal data. Processing of personal data therefore means any operation or set of operations concerning such data, whatever the process used, and in particular the collection, recording, organization, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, reconciliation or interconnection, as well as the blocking, erasure or destruction.
1.3 Who is responsible for the collection and processing of data on the site www.mangaxcity.com?
The company Consulting Convergence & System SA has appointed a Data Protection Officer who can be contacted by email: admin+gdpr@mangaxcity.com
- What are the data we collect?
Consulting Convergence & System SA collects data from Users in order to provide them with the services for which they have subscribed on the platform. The collected data are in particular those relative to the civility (name and first name), e-mail address, postal address, telephone number, date of birth to allow the delivery and the information on the delivery of the orders placed on the site www.mangaxcity.com
The mandatory or optional nature of the data provided (to finalize the registration of the User and provide offers and services Consulting Convergence & System SA) is indicated during the collection by an asterisk.
In addition, some data are collected automatically due to the actions of the User on the site through the use of cookies. A cookie is a piece of information deposited on the hard drive of an Internet user by the server of the site he or she is visiting. It contains several pieces of information: the name of the server that placed it, an identifier in the form of a unique number, and possibly an expiration date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.
- What do we do with your personal data?
The personal data collected by Consulting Convergence & System SA at the time of the supply of the services are necessary for the execution of the contracts concluded with the User, or to allow Consulting Convergence & System SA to pursue its legitimate interests in the respect of the rights of the User. Some data could also be treated on the basis of the collection of the consent of the User.
The purposes for which Consulting Convergence & System SA processes data are the following:
- the commercial and accounting management of the contract;
- the management of the activation and the marketing animation;
- the detection of malicious behavior (fraud, phishing, spam, etc.);
- the improvement of the users' experience on the site;
- What are the recipients of your personal data?
The personal data collected are intended for the commercial and accounting departments of Consulting Convergence & System SA. They may be transmitted to subsidiaries of Consulting Convergence & System SA, or to subcontractors that Consulting Convergence & System SA may call upon in the context of the execution of its services.
In this context, the personal data can be the object of a transfer towards a member country or not of the European Union. Consulting Convergence & System SA puts in place safeguards to ensure the protection and security of such data, in accordance with the regulations.
Consulting Convergence & System SA does not yield nor rent the personal data to thirds for marketing purposes.
However, the disclosure of personal data to third parties may occur in the following cases:
- upon authorization by the user;
- at the request of the legally competent authorities, upon judicial requisition, or in the context of a legal dispute.
- How long will the data be kept?
Your personal data is kept for the time necessary to accomplish the purpose for which it was collected. For example, when you purchase a product online or in a store, we retain the data related to your purchase, allowing us to fulfill the specific contract you agreed to, and then we retain the personal data for a period of time that allows us to process or respond to complaints, inquiries or requests for information related to the purchase.
Your data may also be retained so that we can continue to improve your customer experience with us.
To meet its legal obligations or to have the necessary elements to enforce its rights, Consulting Convergence & System SA may therefore archive data under the conditions provided by the regulations.
Thus, the personal data collected by Consulting Convergence & System SA relating to the identity and contact details of its Users are archived for a maximum period of ten years after the termination of contractual relations for client users, or from their collection by the controller or the last contact from the prospect User for data relating to the latter.
Termination of the contractual relationship is understood to be the express termination of the contract by the User.
- How to access, rectify or delete your data?
In accordance with the regulations, the user has the right to access and rectify data concerning him/her, which allows him/her to rectify, complete, update or delete data that are inaccurate, incomplete, equivocal, outdated or whose collection, use, communication or storage is prohibited.
The user also has the right to request the limitation of the processing, and to object for legitimate reasons to the processing of his personal data. The User may also communicate instructions on the fate of his/her personal data in the event of death.
Where applicable, the User may request the portability of his data, or, where the processing has consent as its legal basis, withdraw his consent at any time.
The User may also modify his or her own data at any time by logging on to www.mangaxcity.com and clicking on "my account" or by contacting customer service using the form on the site.
The user can unsubscribe from the newsletter of Consulting Convergence & System SA or marketing emails by following the unsubscribe links in each of these emails.
The User will be able to access detailed information on the use of his personal data, in particular concerning the purposes of the treatments, the legal bases allowing Consulting Convergence & System SA to treat the data, their conservation periods, their recipients and, if necessary, the transfers of those towards a country not member of the European Union as well as the implemented guarantees. To do this, the User can send his request by email by filling out the form on the contact page of the website.
- How are managed the cookies?
The site of Consulting Convergence & System SA uses cookies which have for finality to facilitate the navigation on the site, to execute the service provided by Consulting Convergence & System SA, to measure the audience of the site or to allow the sharing of pages of the site.
7.1 Which types of cookies are used on the site www.mangaxcity.com?
The cookies necessary to the navigation on the site
These cookies are necessary for the functioning of the www.mangaxcity.com website. They allow the use of the main features of the site. Without these cookies, Users cannot use the site normally.
Functional cookies
These cookies allow to personalize the User experience.
Analytical cookies
These cookies allow us to know the use and performance of the site and to improve its operation by analyzing the number of visitors to the information pages, by monitoring opening rates, click rates and bounce rates at the individual level.
Share button cookies
These social cookies allow users to share pages and content on third-party social networks via social sharing buttons.
7.2 How are cookies handled?
Users have the ability to accept or decline cookies through their browser settings.
If the User chooses to reject all cookies, navigation to certain pages of the Site will be reduced.
Depending on the browser used by Users, the methods for deleting cookies are as follows:
On Internet Explorer
- Click on the Tools button, then on Internet Options.
- On the General tab, under Browsing History, click on Settings.
- Click on the Show Files button.
- Select the cookies you wish to decline and click on delete.
On Firefox
- Click on the browser's Tools icon, select the Options menu
- In the window that appears, choose "Privacy" and click on "Show Cookies
- Select the cookies you wish to refuse and click on delete.
On Safari
- Click on the Edit icon, select the Preferences menu.
- Click on Security and then on Show Cookies.
- Select the cookies you want to refuse and click on delete.
On Google Chrome
- Click the Tools icon, select the Options menu, then click the Advanced Options tab and access the Privacy section.
- Click on the "Show Cookies" button.
- Select the cookies you wish to refuse and click on "Delete".
7.3 How long do cookies last?
Cookies are deposited on the User's terminal for a maximum of 13 months from the date of the User's consent.
After this period, the consent will be collected again.
- What are the security measures and the fight against fraud?
Consulting Convergence & System SA has taken all necessary precautions to preserve the security of personal data and, in particular, to prevent them from being distorted or damaged or from being accessed by unauthorized third parties.
These measures include the following:
- Multi-level firewall,
- Anti-virus of proven reputation and detection of intrusion attempts,
- Encrypted data transmission using SSL/https/VPN technology,
- PCI DSS certified Shopify data centers
Moreover, access to the processing by the services of Consulting Convergence & System SA to the recipients requires an authentication of the persons accessing the data, by means of an individual access code and password, sufficiently robust and regularly renewed.
Data transmitted over unsecured communication channels are subject to technical measures aimed at making them incomprehensible to any unauthorized person.
Any question about the security of the website of Consulting Convergence & System SA can be addressed by sending a request on the contact page of the site.
- Contact
Any question concerning the Policy of confidentiality of Consulting Convergence & System SA can be addressed via the email contact of the website.
Consulting Convergence & System SA reserves the right to change this Privacy Policy to comply with changes in laws and regulations. The modifications will be notified via our website or by email.
Last updated: [2023.01.30]